REFUND POLICY

Last updated February 09, 2021

Thank you for your donation. We hope you are happy with your donation. However, if you are not completely satisfied with your donation for any reason, you can get a full refund for it back.  Please see below for more information on our refund policy.

Disabling or Cancelling Recurring Donations

Donors may cancel or disable Recurring Donations for their Evolve donations by adjusting their account settings or contacting EVOLVE’s donor support. If a donor cancels or disables Recurring Donations, their current donation period will continue for the remainder of that period, but the donation will not renew automatically.

If a Recurring Donation payment is declined for any reason, Evolve may attempt to process the payment using any alternative Payment Methods on file for the donor. If all Payment Methods are declined, EVOLVE may cancel the donor’s Recurring Donations unless a new Payment Method is provided.

Notifications and Communication

Donors authorise EVOLVE to communicate with them via email regarding their donations and Recurring Donations. EVOLVE may also communicate with donors through its affiliates or partners involved in the provision of programs or services supported by the donations.

Recurring Donations

EVOLVE may offer donors the option to make donations on a recurring basis (“Recurring Donations”) to support its various programs, services, and initiatives. Recurring Donations help ensure a steady stream of support for EVOLVE’s ongoing mission and activities.

EVOLVE reserves the right to modify or discontinue the Recurring Donations program at any time without prior notice to donors.

Donors may choose to participate in the Recurring Donations program but are not obligated to do so. By opting for Recurring Donations, donors agree to be bound by these terms in addition to any other applicable terms and conditions related to their donations.

Eligible Payment Methods

Recurring Donations can only be set up using a current, valid, and acceptable payment method registered with the donor’s account. This method is hereinafter referred to as the “Payment Method.”

EVOLVE reserves the right to determine which Payment Methods are eligible for Recurring Donations and may extend the program to selected Payment Methods or products offered by specific banks or payment providers.

Donors are solely responsible for providing accurate information about their chosen Payment Method, including card details (credit/debit).

Enabling Recurring Donations

EVOLVE may offer donors the ability to enable Recurring Donations when initiating or renewing their donations.

If a donor selects the Recurring Donations option, their donation will automatically renew for the chosen donation period(s), and the donor will be charged automatically through their selected Payment Method on the last day of each donation period.

Before Recurring Donations are activated, a small verification charge may be made to the donor’s Payment Method for authentication purposes. Once verification is successful, the donor will be registered for Recurring Donations, and the verification charge will be refunded.

Donation Processing

Donations will be processed upon successful charging of the donor’s Payment Method.

Once Recurring Donations are enabled, the donor authorises EVOLVE or its designated third-party payment processor to charge the donation amount for subsequent donation periods unless the donor cancels or disables Recurring Donations.

REFUND

Please note that if your tax exemption certificate is already issued, we’d be unable to process your refund request unless it is asked for on the grounds of any error made on EVOLVE’s part. In that case, we will refund the donation and bear the costs of the same.

RETURN PROCESS

To refund an item, please email our support service at letsevolve.official@gmail.com along with your bank account details and donation receipt to obtain a Refund  Authorization (RA) number. After proper verification, we will initiate the refund in 6-7 business days. 

NOTE:

Refunds can only be request till 14 days after the donation has been made. After that, we will not be able to process your refund

QUESTIONS ?

If you have any questions concerning our return policy, please contact us at: 

letsevolve.official@gmail.com

Return and Refund Policy

Last updated: July 11, 2024

Thank you for shopping at Evolve Sangh Foundation.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. .

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to non-profit, 233-D , Lakhanpur, kanpur.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Evolve Sangh Foundation, accessible from https://letsevolve.org.in/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

233-D lakhanpur. kanpur

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: