Donation cancellation/refund policy

Refund Policy
Last updated February 09, 2021 Thank you for your donation. We hope you are happy with your donation. However, if you are not completely satisfied with your donation for any reason, you can get a full refund for it back. Please see below for more information on our refund policy.
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Refund ​
Please note that if your tax exemption certificate is already issued, we’d be unable to process your refund request unless it is asked for on the grounds of any error made on EVOLVE NGO’s part. In that case, we will refund the donation and bear the costs of the same.
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Return Process
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To refund an item, please email our support service at along with your bank account details and donation receipt to obtain a Refund Authorization (RA) number. After proper verification, we will initiate the refund in 6-7 business days. ​ ​ ​
Refunds can only be request till 14 days after the donation has been made. After that, we will not be able to process your refund
If you have any questions concerning our return policy, please contact us at: